Our story
Built from the door up.Not the boardroom down.
KwikTix is an independent ticketing platform built by a team of event organisers. We got tired of the tools available, so we built our own. Everyone at KwikTix still runs their own events.
A small team, profitable by design, answering to organisers, not investors.
Our first gig. A barbers. 35 capacity.
The night that kicked everything off. The problems we hit here are the reason KwikTix exists.
Where it started
We ran events for years before we built the tech.
It started with sound engineering. Years spent behind desks, rigging PA, and working the technical side of live events. Eventually that turned into running our own shows. Gigs, club nights, small festivals. The kind where you're selling tickets in the morning, setting up in the afternoon, and working the door at midnight.
The ticketing platforms we used were slow, clunky, and built for people who'd never stood behind a scanner at 2am. So we started building the tools we actually needed. It wasn't a startup pitch. It was frustration turned into something useful. It turned out other organisers wanted exactly the same thing.
“I'm a sound engineer who started running events and got tired of the tools available. KwikTix wasn't a business plan. It was the tool we needed on our own shows. Everyone on this team still runs their own events. That's why it works.”
Mark O'Donnell
Co-Founder + CEO
The journey
From basements to festivals. Every stage taught us something.
KwikTix was shaped by every room size, every capacity, every door problem. The platform grew because the events grew, and each one demanded better tools.
Where it started.
Fifty-cap rooms with no Wi-Fi, one person on the door, and a guest list scribbled on a phone. This is where we learned that ticketing has to work offline, load fast, and never get in the way.
Where it scaled.
Multi-tier pricing, promo codes for street teams, door splits across two entrances, and ticket sales that spike at 11pm on a Friday. This is where we built real-time analytics, team access, and a checkout fast enough to convert impulse buyers.
Where it proved itself.
Thousands of attendees, multiple stages, box office on-site, and organisers who need answers at a glance. This is where the dashboard, payout tracking, and scanning infrastructure had to be bulletproof.
What we stand for
Six principles we don't compromise on.
These aren't aspirations on a wall. They're decisions we make every week. What to build, what to charge, and who to answer to.
Operator-first
Every feature starts with one question: does this make the organiser's life easier? We don't optimise for platform stickiness. We optimise for the person who's actually on the hook when things go wrong.
No lock-in
Export everything. Move anytime. We don't hold your audience hostage or bury your data behind paywalls. If you leave, you leave with everything. We'd rather earn your loyalty than trap you into it.
Transparent pricing
One fee per ticket. No monthly plans, no premium features behind a paywall, no "contact sales for pricing." Every organiser gets every feature. We make money when you sell tickets.
Ship from feedback
Our roadmap comes from organisers, not product committees. No six-month planning cycles. No feature requests that vanish into a backlog. If it matters to organisers, it ships.
Small and fast
We're a small, independent team and we intend to stay that way. Everyone at KwikTix runs their own events, so we use what we build. Small means we move fast, answer support personally, and ship updates every week.
Full lifecycle
KwikTix covers the whole event, not just the sale. Event pages, checkout, wallet passes, door scanning, live analytics, and payouts. One platform, no gaps. You shouldn't need five tools duct-taped together to run a show.
We're organiserswho build software.Not the other way around.
KwikTix started when three friends began running events that grew from 35 people in a barbers to 400. As the numbers scaled, the problems did too. Guest lists on phones, payouts on spreadsheets, and no clean way to manage customers across shows. So we built something better. Not backed by venture capital or designed by committee. Just a small team that still runs their own events and still cares about getting the details right.
Get started
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