Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

We use cookies and similar technologies to enhance your experience on KwikTix, analyse how our service is used, and provide personalised content and advertisements.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

  • Authentication and login status
  • Shopping cart functionality
  • Security and fraud prevention
  • Load balancing and performance optimization

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

  • Page view analytics and user behaviour tracking
  • Error reporting and performance monitoring
  • A/B testing and feature optimization
  • Site speed and functionality improvements

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.

  • Language and region preferences
  • Accessibility settings and customisations
  • Social media integration features
  • Live chat and customer support tools

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They help us show you ads that are more likely to be of interest to you.

  • Targeted advertising and retargeting
  • Social media advertising integration
  • Campaign performance measurement
  • Cross-device tracking and attribution

Third-Party Cookies

We work with trusted third-party partners to provide certain features and services. These partners may set their own cookies when you use our website. Common third-party services include:

  • Payment Processors: For secure transaction processing
  • Analytics Providers: For website usage analysis and insights
  • Advertising Networks: For targeted advertising and campaign measurement
  • Social Media Platforms: For social sharing and integration features
  • Customer Support: For live chat and help desk functionality

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent.

Cookie Preference Center

You can manage your cookie preferences using our cookie consent tool, which appears when you first visit our website. You can access this tool at any time to update your preferences.

Opt-Out Links

For advertising cookies, you can opt out through industry opt-out pages or directly through our advertising partners' privacy settings.

Note: Disabling certain cookies may affect the functionality of our website and your user experience. Essential cookies cannot be disabled as they are necessary for the website to operate properly.

Cookie Retention

Cookies are stored for different periods depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
  • Third-Party Cookies: Retention periods are determined by the respective third parties

Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about our use of cookies or this cookie policy, please contact us:

KwikTix Support

Email: privacy@kwiktix.co.uk

For general enquiries: hello@kwiktix.co.uk