Cookie Policy

Last updated: November 2025

The short version

  • Essential cookies keep you logged in and make payments work.
  • Analytics cookies help us fix bugs and improve the platform.
  • We never sell your data. Full stop.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, maintain your login session, and improve your browsing experience.

Cookies We Use

Essential Cookies

Required for the platform to function. Cannot be disabled.

  • Authentication: Supabase session cookies to keep you logged in
  • Security: CSRF protection and secure session management
  • Payment: Stripe checkout session cookies for secure payments

Analytics Cookies

Help us understand how you use KwikTix so we can improve it.

  • PostHog: Product analytics and feature usage
  • Sentry: Error monitoring to catch and fix bugs quickly

Functional Cookies

Remember your preferences for a better experience.

  • Organisation Selection: Remember which organisation you last accessed
  • Timezone & Currency: Display dates and prices in your preferred format

Third-Party Services

We integrate with trusted services that may set their own cookies:

  • Stripe: Payment processing - Privacy Policy
  • Supabase: Authentication and data storage
  • PostHog: Product analytics
  • Sentry: Error tracking

Managing Your Cookies

You can control cookies through your browser settings. Most browsers let you block all cookies, block third-party cookies only, or delete cookies when you close your browser.

Note: Blocking essential cookies will prevent you from logging in or purchasing tickets.

Cookie Duration

Session cookies

Deleted when you close your browser

Authentication

Up to 30 days

Preferences

Up to 1 year

Analytics

Up to 2 years

Updates to This Policy

We may update this policy to reflect changes in technology or legal requirements. Material changes will be communicated via email or through a notice on the platform.

Questions?

If you have questions about cookies or your data, get in touch:

Privacy: privacy@kwiktix.co

General: hello@kwiktix.co

See also: Privacy Policy · Terms of Service