Legal

Terms of service.Straightforward and enforceable.

By using KwikTix, you agree to these terms as organiser, attendee, or platform user.

Last updated: February 2026

The short version.

  • KwikTix provides software. Organisers remain responsible for their events.
  • Fees are shown on pricing and apply per paid ticket. Free events stay free.
  • Payouts, refunds, disputes, and chargebacks are governed by these terms and payment processor rules.
  • No resale, fraud, illegal activity, or abuse of the platform.

Service scope

  • Event creation and ticket sales tools.
  • Checkout and payment processing via Stripe.
  • Ticket delivery and check-in tooling.
  • Reporting and organiser dashboards.

Account and access

  • Keep account details accurate and credentials secure.
  • You are responsible for activity under your account.
  • Accounts may be suspended for risk, fraud, or terms violations.

Organiser responsibilities

  • Hold required licences, permissions, and insurance for events.
  • Provide accurate event information and honour valid ticket sales.
  • Handle attendee communication, event delivery, and applicable taxes.
  • Comply with all local laws and venue requirements.

Fees and payment terms

  • Platform fees are defined on the pricing page.
  • Fees may be buyer-paid or organiser-paid depending on setup.
  • Processor fees and refunds affect final payout amounts.
  • We may update pricing with notice.

Payout and refund terms

  • Payouts are released according to event completion, account status, and processor requirements.
  • If an event is cancelled, organisers are responsible for attendee refunds.
  • Chargebacks and disputes may be deducted from pending or future payouts.

Prohibited use

  • Illegal, harmful, or fraudulent events and transactions.
  • Ticket resale, touting, or secondary-market redistribution.
  • Account abuse, scraping, malware, or unauthorised platform access.
  • Copyright infringement and misuse of third-party rights.

Legal framework.

  • Service is provided on an as-is basis.
  • Liability is limited to the maximum extent permitted by law.
  • You indemnify KwikTix for claims arising from your events or misuse.
  • These terms are governed by the laws of England and Wales.

No resale policy.

KwikTix is a primary ticketing platform for teams selling tickets to their own events. Resale and secondary-market activity may lead to suspension, event removal, and payout holds during investigation.

Contact and related policies.

Questions: legal@kwiktix.co · General: hello@kwiktix.co

See also: Privacy · Cookies · Pricing